If you are not satisfied with your purchase, please email firstname.lastname@example.org Customer Care with your Order Number within 15 days of receipt of product. The product must be returned within 15 calendar days of the issuance of the Order number. All products must be packed in the original packaging including any accessories, manuals, documentation and registration that was included with the product. Product must be unworn, and unused, in original packaging in sellable, mint condition. Any product that is returned, and doesn’t fit these standards will not be accepted. Securely package item(s) in original packaging. Include the packing list in the box. For your protection we highly recommend you use a traceable and insurable shipping method. We are not responsible for lost or damage packages. Once your return is received and verified, we will usually ship within 15 business days of receipt.